Terms and conditions

Bo-Ya creation Pte Ltd is registered under Singapore’s Accounting and Corporate Regulatory (ACRA)’s number 201621413C .

All not confirmation of sale. Bo-Ya creation will contact customers regarding any out of stock items within three working days.

While Bo-Ya creation tries its best to provide the most accurate picture to represent our products, colors on screen can sometimes differ from the actual product.

Bo-Ya creation offers customised services as well and we are able to customise our existing products to suit your preference. Please contact us contact@boyacreation.com

Shipping

is calculated based on individual items. Customers must pay shipping costs, which may depend on the shipping location and quantity ordered.

Worldwide orders are shipped via registered air mail. Bo-Ya creation will not be responsible for shipping delays caused by a carrier.

Orders will be processed and shipped within three working days of order and payment received, except for personalized ordered which required eight working days.

Click here to view our shipping information.

Return and refund

If customer is not satisfy with its order (except for personalized orders), please email us at contact@boyacreation.com within seven days of receiving your order to arrange refund or exchange. If customer do not advice us by email before, Bo-Ya creation cannot refund/exchange product.

Bo-Ya creation must receive product in same condition as it was received by customer. Bo-Ya creation cannot make refund for product which has been stained or has been damaged by customer after receipt. Product has to be sent back in resalable condition. Customer is responsible for all shipping charges (including re-shipping charges for exchanged products).

Your refund will be credited in the same manners and to same account used to make original purchase.

Private and security Policy

Texts, drawings, pictures published on the website www.boyacreation.com are protected by copyrights which are owned by Bo-Ya creation.

If you wish to have any further informations, please contact@boyacreation.com